top of page

Store Policy

​

1. Order Acceptance

CLB Studio reserves the right to refuse or cancel any order for any reason. This may include situations where:

  • The item is out of stock.

  • There is an error in the product description or pricing.

  • We suspect fraudulent activity.

 

2. Order Cancellation

You may cancel your order at any time prior to shipment. To cancel your order, please contact us immediately at clbstudio.info@gmail.com

 

3. Pricing and Payment

  • Prices are subject to change without notice.

  • We accept payments from Debit/Credit cards, Venmo, PayPal, & Offline payments (In-person Purchases only)

  • All prices are in US dollars.

  • Sales tax will be applied to orders shipped within applicable states.

 

4. Product Information

We strive to provide accurate and up-to-date information about our products. However, there may be minor variations in color and size due to the nature of handmade artwork and printing processes.

 

5. Return Policy

CLB Studio strives for customer satisfaction with the artwork you purchase. However, due to the unique nature of our artwork, we generally do not accept returns unless it arrives damaged during shipping.

​

  • Damaged Artwork: If your artwork arrives damaged, please contact us within 5 days of receiving the shipment at clbstudio.info@gmail.com. Provide clear photographic evidence of the damage and retain all original packaging materials. We will work with you to resolve the issue as quickly as possible, which may include repairing the artwork, issuing a replacement artwork, or offering store credit towards a future purchase. We will clarify the timeframe for a replacement to be issued in the communication upon receiving your damage claim.

  • Non-Returnable Items: We generally cannot accept returns for:

    • Change of mind

    • Minor color variations, which are inherent to the artistic process

    • Differences in perceived size or scale as dimensions are clearly listed on the product page

    • Any damage caused after delivery

  • Shipping Costs:

    • If a return is approved due to damaged artwork, CLB Studio will cover the return shipping costs.

    • Customers are responsible for all shipping costs for returns due to other reasons (not recommended).

 

6. Customer Service

We are committed to providing excellent customer service. If you have any questions or concerns, please contact us at clbstudio.info@gmail.com

​

7. Disclaimer

This Store Policy may be subject to change without notice. Please review this policy before making a purchase.

​

​

bottom of page